Partner Update
Empire and its select banners across the country, including Needs Convenience, will be transitioning from AIR MILES to Scene+ beginning in Atlantic Canada in August 2022, and then continue across the rest of Canada culminating in early 2023. Find frequently asked questions below.
What is Scene+?
Scene+ is one of Canada’s leading lifestyle loyalty programs. The Scene+ program offers members opportunities to earn and redeem points when and how they want to be rewarded.
Scene+ will include our leading grocery, pharmacy, liquor and convenience brands in Canada. Members can earn and redeem Scene+ points for travel with Expedia, movies at Cineplex, dining at Swiss Chalet, Harvey’s, Montana’s and more. For more information, visit sceneplus.ca
When will my store stop accepting my AIR MILES card?
September 21st, 2022 is the last day you can Earn AIR MILES at Needs Convenience in Western Canada; BC.
Can I continue to collect AIR MILES Reward Miles at your stores until Scene+ is launched?
Yes. You can continue to collect AIR MILES with us until Scene+ is available in your local Needs Convenience store. We are committed to continue delivering great value and promotion opportunities to customers through the AIR MILES program through the transition.
Will I lose any AIR MILES Reward Miles I have earned? What happens to my AIR MILES reward miles?
No. You will not lose any AIR MILES Reward Miles already earned in our stores. All AIR MILES Reward Miles accumulated in-store or online prior to Scene+ being available in your local store will be posted to your account within 60 days of an eligible transaction. You can continue earning and redeeming Miles across AIR MILES coalition partners as you would normally.
Can I transfer my AIR MILES Reward Miles to Scene+?
No. Your AIR MILES Rewards Miles will remain part of the AIR MILES Reward Program.
Will the AIR MILES Reward Miles I have expire if I earned them from a Needs Convenience store?
This announcement will not impact your AIR MILES Rewards Miles. You can continue to redeem your AIR MILES Rewards Miles in our stores as you would normally until we transition to the Scene+ program. See https://www.airmiles.ca/en/get-help/managing-my-account.html for more details.
Do I have to use a certain portion of my AIR MILES Reward Miles up before Scene+ is launches at my local store?
No. You can continue earning and redeeming Miles across AIR MILES coalition of partners as you would normally.
Where can I go to find more information on how to get and use AIR MILES Reward Miles?
Please visit airmiles.ca to learn more about the AIR MILES Reward Program.
Where can I earn Scene+ points?
Scene+ offers members rewards their way – allowing them to earn points on things like travel with Expedia, movies, entertainment, shopping, dining, and banking. Once Scene+ launches in your local store you will be able to earn Scene+ points through a variety of ways. For a full list, please visit sceneplus.ca.
Where can I redeem Scene+ points?
Scene+ offers several ways to redeem points on things like travel with Expedia, movies, gift cards, Apple and Best Buy products and dining. You can also redeem your Scene+ points for an account credit on eligible Scotiabank debit and credit cards. Once Scene+ launches in your region you will be able to redeem Scene+ points at participating grocery and pharmacy locations. For a full list, please visit sceneplus.ca.
Once Available, how will I be able to earn Scene+ points at Needs Convenience?
Scene+ members will earn 1 point for every $2 spent in-store, including lottery.
Banking Products: Earn even more points by shopping at participating Grocery stores using a Scotiabank debit or credit card.
Will I be able to redeem Scene+ points at Grocery and Pharmacy stores?
Yes. When Scene+ launches in your local store you will be able to redeem 1000 Scene+ points for $10 off your purchase of eligible products.
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For all other questions regarding your AIR MILES Reward Miles please visit airmiles.ca.